Endorsed by

2018 Australian Interior Design Awards: Workplace Design

2018 Australian Interior Design Awards Workplace Design The Customer Experience Company by BVN

Jury comment

The Customer Experience Company is an innovative workplace design that delivers exactly what the concept sets out to achieve. Ways of working have been rigorously questioned and the outcome implements a model of flexibility that the jury believes will have long-term impact and influence. The design allows for the 500-square-metre interior to be completely reconfigured via a series of stackable whiteboards suspended from a ceiling-mounted track that zigzags through the space, depending on employees’ needs. It has the wow factor in demonstrating pure agility, while being an on-brand representation of the company’s progressive office culture and business ethos. The jury was impressed by its compelling plan and innovative thinking in changing perceptions and mindsets about how we work today. CEC’s designers have also introduced a new level of spatial informality to the workplace by erasing the distinct threshold between entry and actual work areas. This is a carefully considered, creative design that is anything but ordinary.

Design statement

The Customer Experience Company’s (CEC) philosophy applies design thinking to business problems to achieve innovative outcomes and better customer experiences. Given that a principle of CEC’s business is “different thinking equates to different outcomes,” CEC was prepared to challenge traditional workplace notions, pushing the boundaries when it came to its new workplace. CEC occupies a vibrant studio of 400 square metres in Macquarie Place, Sydney. A key component of CEC’s environment was spaces that could be easily modified for various purposes: quiet focused work, ad hoc team collaboration, large-scale events and client workshops. The space was designed to maximize the functionality of the small studio. CEC employees are fully agile, working on folding tables with retractable power, reconfiguring layouts daily based on project needs and specific tasks at hand.

The Award for Workplace Design is sponsored by Laminex. The Australian Interior Design Awards are presented by the Design Institute of Australia and Artichoke magazine. For more images of this project, see the Australian Interior Design Awards gallery.

Source

Award

Published online: 25 May 2018
Images: Brett Boardman

Issue

Artichoke, June 2018

Related topics

More award

See all
Winners announced: 2019 National Prizes Winners announced: 2019 National Prizes

The Australian Institute of Architects announced the 2019 National Prizes at the National Architecture Conference in Melbourne.

Gen–Y House, part of White Gum Valley in Perth. The project, designed by David Barr Architects, is one of the Cooperative Research Centre for Low Carbon Living’s sixteen Living Labs. 2019 National Prizes: Leadership in Sustainability Prize

The 2019 Leadership in Sustainability Prize is awarded to the Cooperative Research Centre for Low Carbon Living.

Professor Helen Lochhead. 2019 National Prizes: Paula Whitman Leadership in Gender Equity Prize

The 2019 Paula Whitman Leadership in Gender Equity Prize is awarded to Helen Lochhead.

Sobi Slingsby. 2019 National Prizes: BlueScope Glenn Murcutt Student Prize

Sobi Slingsby is awarded the BlueScope Glenn Murcutt Student Prize.

Most read

Latest on site

Calendar