A specialist in strategic, user-centred design. A lecturer in Hong Kong, she has a background in design, communication, education and research. Dr. Kathy Lo holds a PhD in Design and an MA in Design with distinction. She is an internationally published scholar and design educator. Kathy’s research interests are design for emotions, service design, experience design, and the communication perspectives of design.
Occupation:
Lecturer, author
Location:
Hong Kong
Kathy Lo's Latest contributions
Emotional Responses to Hotels
From hotel desk ergonomics to placement of toiletries, hotels offer a compelling mix of emotional triggers for female guests.
